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C-level executives worldwide are feeling increased pressure to improve the performance of their businesses and their overall profitability. The challenge is to identify and enhance the existing processes that will make the competitive difference.
MISSION INSIGHT often works with clients to develop a process ‘Center of Excellence’ (COE).
The purpose of the COE is to enable process improvement from within the organization via education and training, standardized tool-sets and methodologies, recruiting and developing resources, implementing enabling technologies such as BPM and Business Process Monitoring/Measurement and organizing, prioritizing and governing process improvement projects.
MISSION INSIGHT Lean 6-sigma experts help clients achieve operational speed, quality, cost reduction and customer satisfaction in the delivery of products and services. We help clients address strategic priorities and transform operations by removing waste and driving high-quality business processes through the integration of the proven improvement methodologies of Lean (Speed) and Six Sigma (Quality).
Our Lean Six Sigma services drive broad cultural change, create a common operations language and place great emphasis on creating the internal capability required for continuous improvements.
Assessing the maturity of a process requires a multi-dimensional viewpoint, which involves breaking down the key elements of high-performance process, and understanding if desired outcomes are clearly defined, if process has clear ownership and performance accountability, if the process is streamlined, optimized, consistent and standard, and if process effectiveness measured with enabling technologies in place to achieve excellence.
ISA performs a comprehensive review to identify the exact processes that frame the opportunity for improvement thereby reducing cycle times & waste, and increasing efficiencies & quality. We identify and help customer better manage complexities, which results in revenue growth as well as cost reduction.
While the savings are significant, large benefits come from achieving a better understanding of customer needs–and that leads to improved customer satisfaction, faster turnover and ultimately, higher revenues and margins.